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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Billiejo Lenhart

Billiejo Lenhart

January 29, 2026

5  out of  5
rating by Billiejo Lenhart
"Great experience Renee answer all my questions the process was easy to get started she was very nice"
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Robert Valentine

January 16, 2026

5  out of  5
rating by Robert Valentine
"My family has been doing business with State Farm for many years now. Auto and Home Insurance. Jackie and the crew are always very helpful and professional. I would definitely be them to anyone needing insurance,"
We responded:
"Thank you so much for your kind words and continued trust in State Farm! We're thrilled to hear that my team and I have provided you with helpful and professional service over the years. Your recommendation means a lot to us. If you ever need anything, we're always here to help!"
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Greg Moody

January 15, 2026

5  out of  5
rating by Greg Moody
"Staff are very helpful and easy to work with"
We responded:
"Thank you for your positive feedback! We appreciate it! "
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Nita Green

January 14, 2026

4  out of  5
rating by Nita Green
"Pleasant service that is quick & easy."
We responded:
"Thank you for your kind words! Hopefully we can get a 5th star from you in the future! "
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Cherie Stokes

January 12, 2026

5  out of  5
rating by Cherie Stokes
"Dealing with Ms. Renee Dobbs was an absolute pleasure. She provided the perfect replacement for our useless, overpriced Liberty Mutual homeowners insurance policy. This transaction was beautifully done. No complaints."
We responded:
"Thank you for the 5 star review. I am so happy your experience with Renee has been helpful and positive! "
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Lisa Mcgrath

December 31, 2025

5  out of  5
rating by Lisa Mcgrath
"Always great and pleasant service experience from all the agents at Jackie zupo office including Jackie. Friendly and helpful staff. Highly recommend this office"
We responded:
"Thank you so much for your kind words and recommendation! We’re happy to hear that you consistently have a great experience with our team. We appreciate your support and look forward to helping you again soon!"
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Bruce

December 31, 2025

5  out of  5
rating by Bruce
"Rachel Rodriguez & Jackie Zupo are excellent insurance agents who excel in their field. Always looking to readily assist clients obtain the best coverages that fit their needs. Rachel has been my representative for about 3+ years, & has ensured my policies are up to date, & was able to help when configuring auto pay. When I presented her with my 2025 web based NYS Points/ Insurance Reduction Course Certificate, she immediately scanned it onto her computer, generating my available discount. I never had more pleasant insurance agents than Rachel & Jackie. Thank you both for your time & courtesy."
We responded:
"Thank you so much for your wonderful feedback! I'm thrilled to hear that Rachel and I have been able to provide you with excellent service and support over the years. It’s great to know we made things easy and helped you maximize your discounts. We truly appreciate your kind words and look forward to continuing to assist you whenever you need us!"
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louis hernandez

December 31, 2025

5  out of  5
rating by louis hernandez
"As always I find the staff very helpful"
We responded:
"Thanks so much for your kind words! We're really happy to hear our team has been helpful. It means a lot to us, and we’re always here whenever you need anything."
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Luis Vanderlinder

December 30, 2025

5  out of  5
rating by Luis Vanderlinder
"Overall great agency. Very attentive and patient, answered all questions with detail. Well spoken and professional. I would recommend Jackie Zupo’s agency to anyone."
We responded:
"Thank you so much for your kind words and positive feedback! I’m glad to hear you had a great experience. It’s always our goal to provide attentive and professional service. I truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future!"
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Diane B

December 26, 2025

5  out of  5
rating by Diane B
"Everyone at this state farm are Awesome!"
We responded:
"Thank you so much for being a valued client since 2020! We're glad to hear that everyone at our State Farm office has been awesome for you. We truly appreciate your continued trust and support!"
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Miguel Molina

December 26, 2025

5  out of  5
rating by Miguel Molina
"Very kind and helpful, quick to respond!"
We responded:
"Thank you so much for your kind words! We're delighted to hear you found our team helpful and quick to respond. We appreciate your support!"
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Kathryn Genovese

December 23, 2025

5  out of  5
rating by Kathryn Genovese
"The two agents, Renee and Rachel, were excellent!!"
We responded:
"Thank you for your wonderful feedback! I’m proud of Renee and Rachel and glad to hear they provided you with excellent service. We appreciate your support! "
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Katia Paz

December 19, 2025

5  out of  5
rating by Katia Paz
"Excelente atención al cliente , me ayudaron con mi seguro de carro de forma rápida y eficiente. Se los recomiendo."
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra mucho saber que su experiencia con el seguro de su coche fue rápida y eficiente. Su recomendación es muy importante para nosotros. Si necesita ayuda de nuevo, no dude en contactarnos."
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Maureen Colon

December 17, 2025

5  out of  5
rating by Maureen Colon
"the nicest staff of people and the best prices state farm."
We responded:
"Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. If you ever need anything or have questions, we’re always here to help!"
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Yung Lam

December 15, 2025

5  out of  5
rating by Yung Lam
"Fast and efficient!"
We responded:
"Thank you for taking the time to leave us a 5-star review! Your feedback motivates us to keep delivering the best service possible. We’re grateful for your support!"
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Alec Sapounas

December 11, 2025

5  out of  5
rating by Alec Sapounas
"I switched with progressive to go to State farm they are a bunch of great people and I have saved a lot of money thank you"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience and that our team was able to assist you. We look forward to continuing to serve you and meeting all your insurance needs!"
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William Sollin

December 11, 2025

5  out of  5
rating by William Sollin
"Working with Stephanie is great! My experience at the agency could not have been better. Expert service and fast communication!"
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Rey Haliti

December 9, 2025

5  out of  5
rating by Rey Haliti
"Such an awesome experience! Jackie was super friendly, answered every question I had, and made sure I was fully protected without overspending. It’s rare to find someone who actually cares! 100% recommend!"
We responded:
"Thank you so much for your kind words! I’m delighted to hear you had such a great experience and felt fully supported. It means a lot to know I could help you find the right coverage without overspending. I truly appreciate your recommendation and look forward to assisting you anytime!"
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Anthony Ruggiero

December 9, 2025

4  out of  5
rating by Anthony Ruggiero
"Very friendly and easy to talk to and experience was great"
We responded:
"Thank you for your positive feedback and for recognizing our reasonable pricing! We’re glad you had a good experience and appreciate your support. If there’s anything we can do to earn that 5th star, please don’t hesitate to let us know!"
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Gurjot Bhogal

December 9, 2025

5  out of  5
rating by Gurjot Bhogal
"10/10 office wouldnt go anywhere else"
We responded:
"Thanks so much for the 10/10! We really appreciate your support and are glad to have you with us. Looking forward to continuing to help you whenever you need!"
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Andrew Thurau

December 9, 2025

5  out of  5
rating by Andrew Thurau
"I’m So glad I’m a part of there family . They are quick to help you in any matter . I never had to put in a claim I thought it was gonna be a nightmare , they made it so easy I’m So happy . Thank you all once again you all are awesome"
We responded:
"Thank you so much for your kind words! We’re thrilled to have you as part of our State Farm family and glad to hear that we could make the claims process smooth and easy for you. Your happiness means the world to us, and we’re always here to help whenever you need. Thanks again for trusting us!"
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Raymond Kozikott

December 9, 2025

5  out of  5
rating by Raymond Kozikott
"Renee was awesome ! Responsive and professional . Been an excellent experience since I switched State Farm and Jackie Zupo as my insurance agent . Have my 3 vehicles and Home Insurance with State Farm . Great Team ! Keep it up !!"
We responded:
"Thank you for being a loyal customer Raymond! We appreciate your business! "
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Yolenss Pierre

December 1, 2025

5  out of  5
rating by Yolenss Pierre
"Both Renee and Jackie were very helpful in assisting me with details concerning my car insurance. The team is very professional and goes above and beyond to attend to their clients needs. So grateful!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Renee and I were able to assist you effectively. Our team is committed to providing professional and attentive service, and it’s wonderful to know that it made a positive difference for you. We truly appreciate your gratitude and look forward to supporting you with any future insurance needs."
Profile photo of Usha Narasimhan

Usha Narasimhan

November 29, 2025

5  out of  5
rating by Usha Narasimhan
"Outstanding service. Truly the best. Jackie is great. Very professional. I saved a lot with your company. Happy holidays. Thanks 🙏🏼"
We responded:
"Thank you so much for your kind words! I’m so happy to hear that I could help you save and provide the service you deserve. It’s always a pleasure working with you. Wishing you a wonderful holiday season and please don’t hesitate to reach out if you need anything in the future!"
Profile photo of Alain Charles

Alain Charles

November 28, 2025

5  out of  5
rating by Alain Charles
"Everyone is very helpful with my policy whenever I need more assistance on policy updates and following up with me regularly to make sure I am getting the best service."
We responded:
"Thank you for the review! We appreciate your business!!"